We have been working for months trying to figure out what to do with our website. At first, we started with BigCommerce. We started with them because they offered a lot of the organizational functionality we wanted to make it easy to browse through a large collection of inventory. They also offered streamlined shipping options. However, every single time we wanted to create a new listing for a product, there was a very long process of steps involved to get it on the site. After creating listings for a little over 100 products (and being only 1% done with our inventory), we decided we would need an entire team of employees creating listings if we wanted to continue that route. It was also nearly $250.00 a month and we were not seeing the traffic we had hoped for.
In the meantime, we had also started to create listings on Reverb (a website similar to eBay but specifically for music products), and were seeing tremendous results coupled with a very affordable and straight forward pricing structure. Reverb offers the ability to create a "Reverb Site" at no additional cost, so it was a no-brainer to transition our website.
During the process of migrating, we forgot to change the "name servers" from BigCommerce back to Google (our domain host), which caused emails sent to us to be bounced back. Our website also wound up being completely down for about a day, so we apologize for any inconvenience! We are now fully functioning on the Reverb platform, our email is back to normal, and we are continuing to add more and more of our inventory to the site.